Examentrainers

The article Service with a smile can be roughly divided into four parts:

1. Introduction of the subject;
2. Examples of methods that most companies now use to ensure customer loyalty;
3. Comment on these methods;
4. A discussion of recent alternatives for reaching the desired goal.

In which paragraph does part 3 begin?

Bij deze vraag worden één of meerdere bijlagen gebruikt.

Bijlage: Service with a smile