Background image

terug

The one who fixes things

Richard Dowden talks to Norman Mlungisi Mhkize, a black South African from Durban, who ended up rebuilding the pianos ofleading pianists and orchestras in London.

11    Norman is rather sniffy about the f9,000 grand piano in his shop window. It's only
2 six years old and Norman does not really approve of pianos made in the past 40 years.
3 Norman's shop is in Islington, North London, and he is one of Britain's leading piano
4 restorers. He is also a Zulu who grew up in poverty on the outskirts of Durban in South
5 Africa.
26    It is not easy to find out how Norman, a black boy in apartheid South Africa, has
7 be come what he is today. 'I think Mr Dowden here needs a fact or two,' said his English
8 wife, Catherine. She spoke in the tone of one who, many times, has seen Norman display
9 his brilliant repertoire of characters and places, successes and failures, incidents of love and
10 luck . She knows the magie of it and loves it and its creator. But she sensed my frustration
11 when Norman began every reply a long way from the question, bounded off through
12 several anecdotes, doubled back through a couple of hilarious memories (giving on the
13 way his fierce opinions on good manners and the future of Sou th Africa), and seldom
14 ended up anywhere near the answer.
315    So I do not know how old he is (neither does he), nor when he came to Britain, nor
16 how he came to own the Islington Piano Galleries. But I do know that he was raised in
17 strict Zulu tradition. 'My aunt brought home a gramophone. I thought there were little
18 people in there so when she went off to work I took it apart. But I was too little to put it
19 together again.When she came home it was in pieces all over the floor. I was beaten - past
20 the point when you know there is pain. Being brought up a Zulu is like being locked up in
21 a cage, it's very strict, very dogmatic.'
422    Norman was named Mlungisi at birth; in Zulu it means 'the one who fixes things'. He
23 began his career by taking the family clocks apart. But he attributes his success to his
24 school and his mother: 'When people ask me how a black from South Africa can set up a
25 piano business in London, I see Loran school and my teachers and then I see my mother
26 sitting like the Queen of England telling me what to do and teaching me respect.'
527    He worked in a Durban theatre for a man named Cecil Hayter who later paid
28 Norman's fare to England. 'He was one of the most important people I have come acrossand
29 he taught me everything about pianos.'
630    Working in the theatre meant that Norman was often out late at night in the white
31 part of town. For that he needed a special pass, but sometimes he forgot it or the police did
32 not believe it was genuine. Time and again he ended up detained at a police station or in
33 prison overnight. He decided there was little future for him in South Africa.
734    After 23 years what does he say about racism in Britain? He laughs. 'What happens
35 is this : I answer the telephone, "Norman here", and someone says, "I've got a piano which
36 needs to be restored", So we discuss it and make an appointment. A couple of days later I
37 knock at their door and someone opens it and says, "What do you want?" And I say, "I've
38 come to talk about the piano".Then there's a gap - you can count one, two, three. Then
39 they say, "Ah ... they've sent you". So I say, "We spoke on the phone.t' Then it comes:"Oh,
40 you must be Norman! '" He collapses in laughter again.
841    Has he ever lost business because he is black? 'Sornetimes, but I don't care, I don't
42 need their business. But on the whole England is full of clubs with signs outside which are
43 not written.You can embarrass yourself badly by walking into a place only to find out you
44 are not welcome. But it's all class really - nothing to do with race.'
945    Last year Norman went back to South Africa for the first time in 23 years and took
46 Catherine and their three children. He says the whites' treatment of blacks has changed
47 immensely. 'In the old days I was hit by a white man just for walking on the pavement.
48 Now my niece tells me she sometimes walks along the pavement and deliberately bumps
49 into a white person just to hear him say 'Tm sorry".'

'The Independent on Sunday', January 30, 1994